Privacy policy
Privacy Policy – The Bennett Family Charleston
This Privacy Policy describes how The Bennett Family Charleston ("the Site", "we", "our", or "us") collects, uses, and shares your personal information when you visit thebennettfamily.com (the "Site"), use our services, make a purchase, or otherwise communicate with us regarding the Site (collectively, the "Services").
In this Privacy Policy, "you" and "your" refer to you as a user of the Services, whether you are a customer, website visitor, or another individual whose information we collect pursuant to this Privacy Policy.
Please read this Privacy Policy carefully.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons. When we do, we will post the updated policy on the Site, revise the “Last Updated” date, and take any other actions required by applicable law.
How We Collect and Use Your Personal Information
To provide our Services, we collect and use information as described below. The type of information we collect depends on how you interact with us.
In addition to the specific uses described in this policy, we may use the information we collect to:
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Communicate with you
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Provide, maintain, and improve our Services
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Comply with legal obligations
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Enforce our Terms of Service
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Protect our rights, property, and safety, as well as that of our users
What Personal Information Do We Collect?
The type of personal information we collect depends on how you interact with our Site and Services. When we use the term "personal information," we mean information that identifies, relates to, describes, or can reasonably be linked to you.
Information You Provide Directly
This may include:
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Contact information – such as your name, mailing address, phone number, and email address
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Order details – such as billing and shipping addresses, payment confirmation, email address, and phone number
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Account information – such as your username, password, security questions, and related details
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Customer support communications – including messages and correspondence you send when contacting us
Certain features of the Services may require you to provide personal information. You may choose not to provide this information, but doing so may limit your ability to access certain features or services.
Information Collected Automatically
We may automatically collect certain information about your interaction with the Services ("Usage Data") using cookies, pixels, and similar tracking technologies. This may include:
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Device information
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Browser type and version
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Network connection details
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IP address
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Information about how you browse and interact with the Site
Information Received from Third Parties
We may receive personal information from third-party sources, including:
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Service providers such as Shopify that support our store platform
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Payment processors that collect payment information (such as credit or debit card details and billing addresses) to process transactions
We treat this information in accordance with this Privacy Policy. Please also refer to the section below titled “Third-Party Websites and Links.”
How We Use Your Personal Information
We use your personal information for the following purposes:
To Provide Products and Services
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Process and fulfill orders
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Process payments
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Send order confirmations and updates
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Manage accounts
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Facilitate shipping, returns, and exchanges
For Marketing and Advertising
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Send promotional emails, SMS messages, or mail communications
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Display targeted advertisements on our Site and third-party platforms
You may opt out of marketing communications at any time by following the unsubscribe instructions included in those messages.
For Security and Fraud Prevention
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Detect, investigate, and prevent fraudulent or illegal activities
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Maintain the integrity and security of our Services
If you create an account, you are responsible for keeping your login credentials secure.
Cookies
Like many websites, we use cookies and similar technologies to enhance your browsing experience and analyze traffic.
For more information about cookies used in connection with Shopify-hosted stores, please visit:
https://www.shopify.com/legal/cookies
You can manage or disable cookies through your browser settings.
How We Share Your Personal Information
We may share your personal information with third parties for legitimate business purposes, including:
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Service providers and vendors who perform services on our behalf (such as payment processing, shipping, IT services, analytics, cloud storage, and customer support)
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Marketing and advertising partners to deliver promotional content
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Affiliates or corporate partners, where necessary for business operations
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Legal authorities, if required to comply with applicable laws or protect our legal rights
We do not sell your personal information.
Third-Party Websites and Links
Our Site may contain links to third-party websites or platforms. We are not responsible for the privacy practices or security of those external sites. We encourage you to review their privacy policies before providing any personal information.
Your Rights – Access, Deletion, and Correction
Depending on your state of residence (including rights under laws such as the California Consumer Privacy Act), you may have the right to:
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Request access to the personal information we hold about you
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Request deletion of your personal information
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Request correction of inaccurate or incomplete information
To exercise your rights, please contact us using the information below.
Contact Us
If you have any questions about this Privacy Policy or would like to exercise your privacy rights, please contact us at: